Developer support
Get help with your integration
Start with the API reference and integration guides, then send focused feedback with the details needed to investigate the issue.
Before contacting support #
- Confirm the operation, request parameters, and response schema in the API reference.
- Check the API changelog for recent contract changes.
- Retry only transient failures and retain the response status and correlation ID.
Include these details #
- The API operation and environment you were using.
- The UTC time of the request, response status, and correlation ID.
- A redacted request and response body that excludes API keys, tokens, personal data, and secrets.
- The expected and actual behavior.
Send documentation feedback #
Use the feedback control to report unclear documentation, broken examples, or missing integration guidance. Feedback from an API operation automatically includes that operation as context.